1. Who we are
WonderGlass (the “App”) is a mobile app for designing Instagram carousels, Stories and photos. It is published by WonderGlass LLC, Larsi Street No. 3, Garage, Building No. 13, Mtatsminda District, Tbilisi, Georgia (“we”, “us”, “our”).
This policy explains what information we collect when you use the App and our website at wonderglass.app, how we use it, and the choices you have. For the purposes of data protection law, we are the controller of your personal data.
If you do not agree with this policy, please do not use the App.
2. Information we collect
We collect only what we need to run the App.
| Category | What it includes | When we collect it |
|---|---|---|
| Account details | Email address, name or username, and the identifier from the sign-in method you choose: email, Sign in with Apple or Google | When you create an account |
| Onboarding answers | Your answers to the short quiz about how you create content | During onboarding |
| Photos, videos and projects | The media you choose to import and the designs you create | When you use the editor. These stay on your device, except as described in section 4 |
| Custom fonts | Font files you add to the App | When you upload a font. These stay on your device |
| Subscription information | Your plan, trial and renewal dates, subscription status and transaction identifiers. We never receive your card or payment details | From Apple when you subscribe |
| Usage data | Screens you view, features and templates you use, and crash and performance logs | Automatically, while you use the App |
| Device data | Device model, operating system version, language, country or region, app version and an app-specific identifier | Automatically, while you use the App |
| Support messages | Your email address and anything you send us | When you contact us |
The App can access only the photos and videos you select or allow in your device settings. We do not collect your precise location, your contacts or your Instagram password, and the App does not ask you to log in to Instagram.
3. How we use your information
We use your information for the purposes below. Where European or UK data protection law applies, the legal basis for each is shown alongside.
| Purpose | Legal basis |
|---|---|
| Provide the App, including the editor, templates and saved projects | Performance of our contract with you |
| Create and manage your account and subscription | Performance of our contract with you |
| Tailor templates and suggestions using your onboarding answers | Our legitimate interest in making the App relevant to you |
| Understand how the App is used, fix bugs and improve features | Our legitimate interest in improving the App, or your consent where the law requires it |
| Answer support requests | Our legitimate interest in supporting our users |
| Send service messages, such as changes to this policy or your subscription | Performance of our contract with you |
| Send product news and offers by email or push notification | Your consent, which you can withdraw at any time |
| Prevent fraud and misuse, and comply with legal obligations | Legal obligation and our legitimate interest in keeping the App safe |
We do not sell your personal information. We do not use it for targeted advertising, and we do not track you across apps or websites owned by other companies.
4. Your photos and AI-powered tools
Editing happens on your device. Your photos, videos and projects are not uploaded to our servers when you design, save or export.
Two tools work differently. When you use Remove Background or Erase, the image you select is sent to Photoroom, an image-editing service based in France, so the result can be generated.
- The image is sent only when you choose to use the tool.
- The App asks for your permission before the first time an image is sent.
- Photoroom uses the image only to return the result and discards it as soon as the result is returned.
- The image is not used to train AI models.
You can use the rest of the App without these tools.
5. Who we share information with
We share information only with the service providers that help us run the App. Each one is bound by contract to protect your information to the same standard as this policy and to use it only for the purpose listed.
| Provider | Purpose | Information shared |
|---|---|---|
| Apple | In-app purchases, subscription management and Sign in with Apple | Subscription and transaction information, sign-in identifier |
| Sign in with Google, if you choose it | Sign-in identifier, email address | |
| RevenueCat | Managing subscription status | App-specific identifier, subscription information |
| Our cloud hosting provider | Hosting our servers and database | Account details, onboarding answers |
| Our email and push notification providers, including Apple Push Notification service | Sending service messages, product news and offers | Email address, notification token |
| Sentry | Finding and fixing crashes | Crash logs, device data |
| Photoroom | Remove Background and Erase | The image you select |
We may also share information in these cases:
- Legal reasons. When the law requires it, or to protect the rights, safety or property of our users, the public or us.
- Business transfer. If the App is sold or merged, your information may pass to the new owner, who must continue to honor this policy.
- With your direction. When you export or share a design to Instagram or another app, that company’s own privacy policy applies to what you share.
The App is not affiliated with, endorsed by or sponsored by Instagram or Meta.
6. How long we keep information and how to delete it
We keep your information only for as long as we need it for the purposes in this policy.
| Information | How long we keep it |
|---|---|
| Account details and onboarding answers | Until you delete your account |
| Photos, videos, projects and fonts | On your device until you delete them or remove the App |
| Images sent to Remove Background or Erase | Discarded by Photoroom as soon as the result is returned |
| Subscription and transaction records | 6 years after the transaction, to meet tax and accounting rules |
| Usage and device data | 14 months |
| Support messages | 2 years after the request is closed |
Deleting your account. You can delete your account at any time in the App under Settings > Delete Account. We then delete your account details and onboarding answers within 30 days, except records we must keep by law.
If you cannot access the App, email info@wonderglass.app from the address linked to your account and we will delete it for you.
Deleting your account does not cancel a subscription billed by Apple. To cancel, go to your Apple Account settings and choose Subscriptions.
7. Your rights and choices
You can ask us to act on your information at any time by emailing info@wonderglass.app. We reply within one month and never charge for a reasonable request.
Depending on where you live, you have the right to:
- Access the personal information we hold about you and receive a copy.
- Correct information that is inaccurate or incomplete.
- Delete your information.
- Restrict or object to how we use it, including any use based on our legitimate interests.
- Move your information to another service in a portable format.
- Withdraw consent where we rely on it, without affecting earlier use.
- Complain to the data protection authority in your country.
California residents. You have the right to know what personal information we collect, to delete it and to correct it. We do not sell or share personal information as those terms are defined in California law, and we will not treat you differently for using your rights.
Controls on your device and in the App.
- Change or remove photo, camera and notification access in your device Settings.
- Ask us to stop using your usage data to improve the App by emailing info@wonderglass.app.
- Unsubscribe from marketing emails with the link in any email, and turn off promotional notifications in the App under Settings > Notifications.
- Withdraw permission for Remove Background and Erase by not using those tools.
8. International transfers
We are based in Georgia and our service providers operate in the United States and other countries. Your information may be processed outside the country where you live.
When we transfer personal data out of the European Economic Area, the United Kingdom or Switzerland, we rely on approved safeguards such as the European Commission’s standard contractual clauses.
9. Security
We protect your information with encryption in transit, access controls and providers that meet recognized security standards. No system is completely secure, so we cannot guarantee absolute security. If a breach affects your information, we will notify you as the law requires.
10. Children
The App is not directed to children under 13, or under the age at which you can consent to data processing in your country, which is up to 16 in parts of Europe. We do not knowingly collect personal information from children below that age.
If you believe a child has given us personal information, email info@wonderglass.app and we will delete it.
11. Changes to this policy
We may update this policy as the App changes. The date at the top shows when it was last updated. If a change materially affects how we use your information, we will tell you in the App or by email before it takes effect.
12. Contact us
Questions, requests and complaints about privacy go to:
WonderGlass LLC
Larsi Street No. 3, Garage, Building No. 13
Mtatsminda District, Tbilisi, Georgia
Email: info@wonderglass.app